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If you are experiencing problems posting
trade leads, please make sure you have followed the correct
procedure: |
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| 1. |
Log in at “My WTExpo” : www.WTExpo.com/mywtexpo; |
| 2. |
Click
"Post Trade Lead" in "My Trade Leads"; |
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Fill out the form; (* means
required information.) |
| 4. |
(Optional)
Link your product picture to the trade lead; |
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Click
"Submit". |
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| If you are still unable to
post your trade lead, please check for the following possible
causes: |
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| 1. |
Did not input all required
information (indicated by *): |
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Please ensure that all required
fields have been completed. |
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| 2. |
Unable
to select industry category, because your server is not enabled
for Java:
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If you use Netscape, please
upgrade to a 5.0 or later version.
If you use Internet Explorer, please take the following steps
to enable the JavaScript function: |
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1) Click
"Tools" on the menu bar of the browser;
2) Select "Internet Options";
3) Click the "Security" tag;
4) In the "Security" section, you can select "Default"
to restore the settings, or select "Customize" to
set the JavaScript as enabled. |
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After your browser has been
enabled to support JavaScript, you can complete the form. |
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| 3. |
The network is experiencing
difficulties: |
| Please try again later to
post your trade lead. |
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If you
still require help with posting your trade lead, please contact
Customer Service
by sending us your Member ID and the error message, and we
will follow up. |
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If you are unable to locate your trade
lead on WTExpo.com, please check for the following possible
causes: |
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| 1. Make
sure that you are searching correctly. For quickest results,
search for your trade lead by inputting keywords that you
entered when posting. Select "Trade Leads", and
then click "Search" and your product should be listed
in the Search Results. |
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2. If
your trade lead was posted within the last twenty-four hours,
then it is still being processed by our editing team and should
appear on the site shortly.
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3. Make
sure that you have not posted your trade lead in "Product
Catalogue" rather than "Trade Leads." |
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If you
still experience difficulties, please send an email to Customer
Service, including your Member ID and the subject of your
trade lead, and we will follow up. |
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How do I post
trade leads with photos? |
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To attach
a product photo to your trade leads, you first need to post
the product photo at “Product Catalogue” and display
it online. (For help on how
to post a product, please refer to the Product Catalogue
section of Help Center). After you have posted your product
photo online you are then able to select and link it to your
trade lead: |
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1. Log in at “My WTExpo”
: www.WTExpo.com/mywtexpo ;
2. Click "Post Trade Lead" in "My Trade Leads";
3. Fill out the form;
4. Select a photo from your product list;
5. Click "Submit". |
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How do I repost/edit/delete
my trade leads? |
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You only can repost your trade
lead after 7 days·
To repost your trade lead, please take the following steps: |
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1. Log in at "My WTExpo":
www.WTExpo.com/mywtexpo ;
2. Click “Trade Leads List" in "My Trade Leads";
3. Select the trade lead you want to repost;
4. Click "Repost". |
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After
review and approval by our editors, your trade lead will be
posted online within twenty-four hours. |
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| · To modify your trade
lead, please take the following steps: |
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1. Log in at "My WTExpo":
www.WTExpo.com/mywtexpo ;
2. Click "Trade Leads List" in "My Trade Leads";
3. Click "Edit" beside the trade lead you want to
edit;
4. Edit your trade lead;
5. Click "Submit" to submit. |
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After
review and approval by our editors, your modified trade lead
will be published online within twenty-four hours. |
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| · To delete your trade
lead, please take the following steps: |
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1. Log in at "My WTExpo":
www.WTExpo.com/mywtexpo ;
2. Click "Trade Leads List" in "My Trade Leads";
3. Select the trade lead you want to delete;
4. Click "Delete". |
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The trade
leads will be removed from your trade leads list immediately,
and taken off WTExpo.com within twenty-four hours. |
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What are
the functions of keywords? |
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Appropriate
keywords will help suitable customers to find your products
more effectively through keyword search. So please take care
to select relevant keywords when posting your trade lead.
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Why does your
system keep saying that my information is not in English? |
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Please
ensure that all information you input is in English, including
punctuation. Any information that is not recognised as English
will be highlighted in red, alerting you that it must be changed.
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